How 50Crowns Protects Your Data

A plain-English look at what we collect when you register, deposit and play, and why we collect it.

Privacy at 50Crowns

Last updated: July 30, 2026

This page explains what personal information 50Crowns collects from UK players, how it's used, who it's shared with and how long we keep it. It covers account registration, deposits and withdrawals, and the choices you have over your own data.

What We Collect When You Register

When you sign up, we ask for basic identity details: full name, date of birth, email address, mobile number and a residential address. Date of birth confirms you meet the 18+ minimum age requirement for UK players. We also record your chosen username, password (stored encrypted) and any marketing preferences you set during sign-up or in your account settings.

If you register through a mobile browser or the 50Crowns app, we may also log device type, operating system and app version to keep your session stable and to troubleshoot faults.

Verification (KYC) Data

Before a first withdrawal, or at other points required for account security, we ask for proof of identity and, where relevant, proof of address. Typical documents include a passport, UK driving licence, or a recent utility bill or bank statement. We collect this to confirm you are who you say you are, to meet our own security checks, and to prevent underage or fraudulent account use. Uploaded documents are stored securely and accessed only by staff who need them for verification.

Payment and Transaction Data

50Crowns supports Visa, Mastercard, bank transfer, Revolut and cryptocurrencies including Bitcoin, Ethereum, Litecoin and Tether (USDT). Depending on the method you choose, we record transaction amounts, timestamps, wallet addresses or masked card details, and the status of each deposit or withdrawal. We do not store full card numbers ourselves; card processing is handled by our payment providers under their own security standards.

Crypto transactions are recorded on public blockchains by design. We link wallet addresses used on our site to your account for reconciliation and anti-fraud purposes, but we do not control what happens to that address outside our platform.

Gameplay and Behavioural Data

We log which games you play, session length, stake sizes and bonus usage. This data supports account statements, dispute resolution, and the responsible gambling tools described on our Responsible Gambling page, such as deposit limits and self-exclusion requests.

Cookies and Similar Technologies

Our site uses cookies to keep you logged in, remember display preferences and measure which pages and promotions get used. Some cookies come from analytics or advertising partners who help us understand how UK players find 50Crowns. You can manage or clear cookies through your browser settings; doing so may affect how the site displays or remembers your login.

Who We Share Data With

Payment processors and payment service providers, to complete deposits and withdrawals
Identity verification providers, to confirm age and address where required
Fraud prevention and security services, to detect duplicate accounts or suspicious activity
Game providers such as Pragmatic Play, Evolution Gaming and NetEnt, limited to data needed to run the games you play
Regulators or law enforcement, only where we are legally required to respond to a valid request

How Long We Keep Your Data

Account and transaction records are kept for as long as your account is active, and for a further period afterwards to meet financial record-keeping and anti-fraud obligations. If you close your account or request deletion, some transaction and verification records may still need to be retained for a set period before they can be permanently erased.

Your Choices

You can ask to see the personal data we hold on you, ask us to correct inaccurate details, or ask us to close your account. If you registered for marketing emails or SMS, you can opt out at any time through your account settings or by using the unsubscribe link in any message we send.

Data Security

We use encryption for stored passwords and secure connections for data sent between your device and our servers. Access to verification documents and payment details is limited to staff who need it to do their job. No system is completely immune to risk, so we also recommend using a strong, unique password for your 50Crowns account and never sharing your login details with anyone.

Responsible Gambling and Data

If you set deposit limits, take a break, or self-exclude through our Responsible Gambling tools, we retain a record of that request so it can be honoured correctly and isn't accidentally reversed. If you need extra support, GamCare (0808 8020 133, https://www.gamcare.org.uk/) and BeGambleAware (https://www.begambleaware.org/) offer free, confidential help.

Changes to This Policy

We may update this privacy policy as our services, payment partners or legal obligations change. Material changes will be reflected on this page with an updated date. Please check back periodically, particularly before providing new verification documents.

For more on how your account works day to day, see our Terms and Conditions, our Payments page for deposit and withdrawal details, and Responsible Gambling for account controls. Ready to play? Register takes a few minutes with the documents above ready to hand.